NHTSA Complaint #11307479 — 2014 HYUNDAI SONATA

SOMETIMES WHEN YOU ARE DRIVING, THE STEERING WHEEL WILL JERK IN EITHER ABOUT 2 INCHES. IT IS NOT ENOUGH TO FORCE YOU INTO THE OTHER LANE BUT ENOUGH TO SCARE YOU. WHEN YOU TRY TO CORRECT IT, THE STEERING WHEEL SEEMS TO BE HARD TO TURN LIKE IT IS LOCKED. IF I TURN THE WHEEL BACK THE OTHER WAY THE ATTEMPT TO STEER NORMALLY, THE WHEEL IS LOOSE AND NORMAL. SPEED IS NOT A FACTOR AS THIS HAS HAPPENED AT VARIOUS SPEEDS FROM 35 TO 70 PH. I ASKED THE DEALER ABOUT THIS AND THEY "TEST DRIVE IT BUT COULD NOT REPLICATE IT". I WAS TOLD THEY COULD KEEP IT FOR A WEEK AND LET SOMEONE DRIVE IT AROUND AND THEY WOULD TRY TO FIGURE IT OUT. IN THE MEANTIME, I WOULD BE WITHOUT A CAR. ALSO, THERE IS AN ELECTRICAL BUZZING NOISE COMING OUT FROM UNDER MY DASHBOARD BEHIND THE SPEEDOMETER. I HAVE ACTUALLY CALLED A COUPLE DIFFERENT DEALERS AND LET THEM LISTEN TO IT BUT NO ONE KNOWS WHAT IT IS. MY LOCAL DEALER WANT S TO AGAIN KEEP MY CAR FOR A WEEK TO INVESTIGATE. I TOOK IT TO THEM WHILE IT WAS MAKING THE NOISE AND THE COMPUTER SAID NOTHING WAS WRONG. THIS SEEMS TO BE RELATED TO THE CLIMATE CONTROL SYSTEM ACCORDING TO MY EXPERIMENTATION WITH THE NOISE AND CHANGING THE SETTINGS ON THE CLIMATE CONTROL. BOTH ISSUES HAVE BEEN REPORTED TO MY DEALER SINCE ABOUT 4 MONTHS AFTER I BOUGHT THE CAR. WHEN I ASKED THE DEALER FOR DOCUMENTATION, NO ONE ACTUALLY PUT MY COMPLAINTS IN THE SYSTEM.