NHTSA Complaint #11307417 — 2012 TOYOTA HIGHLANDER

CAR HAS OVER 117,000 MILES AND IS EXCESSIVELY CONSUMING OIL. THERE IS NO SIGN OF LEAKS ANYWHERE. I DO NOT GET ANY WARNING ANYWHERE ABOUT LOW OIL, ALL I SEE IS A SMALL MESSAGE THAT SOMETIMES BLINKS INDICATING 'OIL PRESSURE'. OIL IS NOT LASTING 1000 MILES. I THOUGHT MAYBE THE OIL WAS NOT PROPERLY FILLED BUT AFTER A SECOND OIL CHANGE, SAME HAPPENED, OIL EMPTY WITH LESS THAN 1000 MILES AFTER AN OIL CHANGE. CAR HAS BEEN ALWAYS KEPT WITH ALL RECOMMENDED MAINTENANCE AND ALL OIL CHANGES HAVE BEEN DONE EVERY 5,000 AS RECOMMENDED BY TOYOTA. HAVE NEVER BEEN IN ANY ACCIDENT THAT COULD CAUSE ANY ENGINE PROBLEM, SEEMS THIS IS A FACTORY DEFECT. IN THE ELECTRICAL PART, POWER BACK DOOR DOES NOT CLOSE/OPEN, THERE IS A RECALL FOR THAT BUT NO DEALERS IN MY AREA WILL FIX IT BECAUSE ONE OF THE PARTS THAT IS INSIDE THAT MOTOR IS NOT LISTED IN THE RECALL SPECS AND DEALERS WILL NOT FIX UNLESS I PAY. I TOOK THE CAR TO THE DEALER ABOUT 2 YEARS AGO. THIS REFERS TO THE WARRANTY ENHANCEMENT LETTER ZG4.