NHTSA Complaint #11307236 — 2017 BMW 330I ELECTRICAL SYSTEM

Complaint Details

ODI Number	11307236
Vehicle	2017 BMW 330I
Component	ELECTRICAL SYSTEM
Date of Incident	February 5, 2020
Date Filed	February 5, 2020
Mileage	13,402 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE AUTOMATIC LIFTGATE WOULD CLOSE ALL OF A SUDDEN WHEN I'M REACHING FOR ITEM(S) DEEP IN THE CARGO AREA. I WAS TOLD BY THE DEALER THAT SINCE MY FEET ARE UNDER THE HANDS-FREE/ KICK SENSOR FOR THE AUTOMATIC LIFT GATE THAT THAT WOULD ACTIVATE IT. HOWEVER, THE LIFTGATE WOULD ALSO OPEN OR CLOSE WHEN I'M NOT UNDER THE SENSOR SUCH AS FILLING UP FOR GAS OR PUTTING THE CAR COVER ON. FORTUNATELY, THIS ONLY HAPPENS WHEN THE CAR IS STATIONARY. THIS PROBLEM HAS OCCURRED SINCE PURCHASE IN 2018, BUT DEALER SERVICE HAS NOT BEEN ABLE TO DUPLICATE THE SITUATION.

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