NHTSA Complaint #11307193 — 2017 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING AT 5 MPH MAKING A TURN THE VEHICLE STALLED AND RESTARTED WITHOUT WARNING. THERE WAS AN ABNORMAL POPPING SOUND DETECTED. IN ADDITION, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE SPARK PLUGS FAILED AND THAT AN ENGINE FAULT WAS DETECTED. THE CONTACT CALLED SOUTHERN STATES HYUNDAI OF RALEIGH (2511 WAKE FOREST RD, RALEIGH, NC 27609 (919) 839-7481), AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 82,000. *DT*JB