NHTSA Complaint #11307130 — 2017 HONDA CR-V

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11307130
Vehicle	2017 HONDA CR-V
Component	ELECTRICAL SYSTEM
Date of Incident	January 3, 2020
Date Filed	February 4, 2020
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

CONTINUATION OF COMPLAINTS 11307119, AND 11307127. I CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR NEW AND EXPLAINED WHAT HAD BEEN GOING ON WITH THE CAR. I WAS TOLD TO BRING THE CAR IN. I TOOK THE CAR IN AND WAITED. I WAS LATER INFORMED THE HONDA RECOMMENDED THAT THE PLUGS BE REPLACED AND OIL CHANGE AND A SOFTWARE UPDATE. I WAS LATER TOLD THAT I WOULD NEED TO HAVE THE INJECTORS REPLACED AND I WOULD HAVE TO PAY FOR THE REPAIR. I WAS TOLD THEY WOULD NEED TO ORDER PARTS AND PROVIDED ME WITH A CAR AND I LEFT, IT WAS A FRIDAY. MONDAY I WENT TO PICKUP THE CAR. I WAS CHARGED $1800 PLUS FOR THE REPAIR. I LEFT AND EVERYTHING SEEMED OK BUT BEFORE I GOT HOME THE ALARM ENGINE EMISSION PROBLEM CAME UP. NEXT DAY I CALLED BACK AND WAS TOLD TO BRING IN AND THEY WOULD LOOK AT IT AGAIN. THE MESSAGE IS STILL THERE.

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