NHTSA Complaint #11307097 — 2017 GMC SIERRA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11307097
Vehicle	2017 GMC SIERRA
Component	POWER TRAIN
Date of Incident	August 1, 2019
Date Filed	February 4, 2020
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

VEHICLE SHIFTS VERY HARD IN AND OUT OF 1ST AND 2ND GEAR. WHEN STARTING TO GO AT LOW SPEEDS THE VEHICLE ALMOST STOPS WHEN SHIFTING AND THEN JERKS WHEN IT SHIFTS. SAME OCCURS WHEN SLOWING TO A STOP. VEHICLE WAS TAKEN TO THE DEALER AND THE POWER TRAIN WAS REPROGRAMMED. THE ISSUE WAS A LITTLE BETTER FOR A WHILE. A FEW WEEKS LATER THE SAME ISSUE APPEARED AGAIN. VEHICLE WAS TAKEN BACK TO THE DEALER IN JANUARY 2020 AND THERE IS NOW A CHECK ENGINE CODE. DEALER PLANS TO CHANGE 2 HARNESSES AND CHANGE THE FLUID. UNFORTUNATELY THE PARTS ARE ON BACK ORDER WHICH KIND OF TELLS A STORY.

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