NHTSA Complaint #11316706 — 2017 GMC SIERRA

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11316706
Vehicle	2017 GMC SIERRA
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	January 3, 2020
Date Filed	March 7, 2020
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

WHEN I'M DRIVING AT A SLOW SPEED TURNING THE TRUCK LOOSES ALL POWER AND THE STEERING WHEEL JERKS OUT OF MY HAND, STABILITRAK IS ON THE DISPLAY AND IT SAYS ROLL DOWN DRIVER WINDOW AND ROLL BACK UP! IT ALSO LOOSES ALL POWER JUST DRIVING DOWN THE ROAD NO MATTER THE SPEED! I HAVE ALSO BEEN STOPPED AT A STOPLIGHT AND IT LOST ALL POWER WOULDN'T COME BACK ON SO I HAD TO GET OUT POP THE HOOD AND BANG I. THE BATTERY BOX AND CABLES AND IT STARTED AGAIN! VERY SCARY GOING 75 MPH AND IT SHUTS OFF LEAVING YOU NO STEERING NO BRAKES NO LIGHTS NO NOTHING! SOMETIMES IT SAYS POWER STEERING FAILURE SOMETIMES AND SOMETIMES IT SAYS STABILITRACK PROBLEM AT SOMETHING ABOUT TOWING! THE BRAKES WERE ALSO AFFECTED NO BRAKES

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