NHTSA Complaint #11306721 — 2013 DODGE DART

TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V542000 (POWER TRAIN). THE CONTACT STATED WHILE DRIVING 5 MPH, THE SERVICE TRANSMISSION WARNING LIGHT ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THT THE GEAR SHIFT LEVER WAS SHIFTED FROM NEUTRAL TO REVERSE TO DRIVE FOR THE VEHICLE TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THE VEHICLE STILL HESITATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO (SLEEPY HOLLOW CHRYSLER DODGE JEEP, INC. LOCATED AT 1310 N MAIN ST, VIROQUA, WI 54665), WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED HE ABLE TO RESTART THE COMPUTER ON HIS OWN BUT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS ALSO TAKEN TO LOCAL (BERGSTROM CHRYSLER DODGE JEEP RAM OF OSHKOSH LOCATED AT 3650 JACKSON DRIVE RD, OSHKOSH, WI 54901-1216, WHERE IT WAS SUGGESTED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 32,000.