NHTSA Complaint #11306719 — 2012 HYUNDAI SONATA SEATS

Complaint Details

ODI Number	11306719
Vehicle	2012 HYUNDAI SONATA
Component	SEATS
Date of Incident	January 21, 2020
Date Filed	February 3, 2020
Mileage	49,801 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER RETURNING FROM (PRESTON HYUNDAI 4327 PRESTON RD, HURLOCK, MD 21643) FOR AN OIL CHANGE, THERE WAS AN ABNORMAL SOUND COMING FROM UNDER THE DRIVER'S SEAT. THE CONTACT INVESTIGATED AND BECAME AWARE THAT THE PLASTIC UNDERNEATH THE DRIVER'S SEAT DETACHED. THE CONTACT STATED THAT THE SEAT BECAME UNSTEADY WHICH MADE DRIVING THE VEHICLE DIFFICULT. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 49,801.

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