NHTSA Complaint #11306679 — 2017 JEEP PATRIOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11306679
Vehicle 2017 JEEP PATRIOT
Component ENGINE
Date of Incident
Date Filed
Mileage 48,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ME

Consumer Description

I BOUGHT A 2017 JEEP PATRIOT IN FEB 2017 FROM LEE AUTO MALL IN APRIL 2018 THE MOTOR BLEW WITH 48,000 MILES ON IT WHILE I WAS DRIVING OUT OF WORK ON A CITY STREET. IT WAS REPLACED UNDER THE MANUFACTURE WARRANTY APRIL 2018. MY CHECK ENGINE LIGHT CAME ON AGAIN JANUARY 2019 MAKING A KNOCKING NOISE. BROUGHT THE TRUCK IN TO THE CHRYSLER SHOP TO HAVE IT LOOKED AT. I WAS AGAIN TOLD MY MOTOR THEY REPLACED NOT EVEN A YEAR AGO WAS BLOWN. THE PISTON AND RODS WERE BAD AND WAS NO LONGER UNDER WARRANTY AND IT WOULD COST ME 7,000 TO REPLACE THE MOTOR. THIS IS A 2017 JEEP PATRIOT THAT IS NOW ON ITS 3RD ENGINE IN LESS THAN 3 YEARS. CHRYSLER NOR CHARLIES MOTOR MALL JEEP WILL NOT HELP ME IN ANY WAY AND SAY THAT I NEED TO PAY 7,000 DOLLARS TO HAVE A NEW ENGINE PUT IN. THE FIRST ENGINE ONLY HAS 48,000 MILES ON IT WHEN IT BLEW AND THE SECOND ENGINE THEY PUT IN ONLY HAD 55,000 MILES ON IT WHEN I WAS TOLD IT NEEDS TO BE REPLACED AGAIN.

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