NHTSA Complaint #11306668 — 2016 DODGE DURANGO EXTERIOR LIGHTING

Complaint Details

ODI Number	11306668
Vehicle	2016 DODGE DURANGO
Component	EXTERIOR LIGHTING
Date of Incident	December 30, 2017
Date Filed	February 3, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

REAR TAIL LIGHTS HAD MOISTURE IN THEM AFTER BUYING THE CAR. DEALER STATES DODGE WOULD NOT REPLACE THEM UNDER WARRANTY SO THE DEALER DRILLED HOLES TO HELP THE MOISTURE DRAIN. NOW THE REAR TAIL LIGHTS HAVE POOLING WATER IN THEN ABOUT A 1/4 OF THE LIGHT IS FILLED. REAR TAIL LIGHTS/BRAKE LIGHTS STILL WORK FOR NOW. LED RACETRACK LIGHTING THAT GOES ALL AROUND THE REAR LIGHTS IS BLOWING OUT DUE TO THE WATER GETTING INTO IT. PER THE DEALER DODGE WILL NOT REPLACE IT EVEN THOUGH IT'S A KNOWN DEFECT WITH THIS LIGHTING AND THE WATER GETTING INTO IT. I WILL HAVE TO PAY APPROXIMATELY $1200 TO HAVE IT REPLACED.

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