NHTSA Complaint #11306498 — 2015 LINCOLN MKZ

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11306498
Vehicle	2015 LINCOLN MKZ
Component	STEERING
Date of Incident	January 25, 2020
Date Filed	February 1, 2020
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

DRIVING AT HIGHWAY SPEED IN THE MIDDLE LANE DURING HEAVY RAIN. SUDDENLY THE STEERING BECAME ALMOST RIGID. FORTUNATELY WE WERE ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT INCIDENT. THE CAR HAD RECENTLY BEEN RECALLED AND REPAIRED REGARDING THE BOLTS ON THE POWER STEERING ASSIST MODULE. OBVIOUSLY THERE REMAINS AN INHERENT DESIGN FLAW IN THE STEERING ASSIST FUNCTION, DISABLING STEERING CAPABILITY THAT COULD HAVE PROVEN FATAL. THE STEERING MODULE HAS BEEN REPLACED BUT WE HAVE LOST CONFIDENCE IN THE VEHICLE.

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