NHTSA Complaint #11306383 — 2012 CADILLAC SRX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11306383
Vehicle	2012 CADILLAC SRX
Component	ENGINE
Date of Incident	January 31, 2020
Date Filed	January 31, 2020
Mileage	61,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

WAS DRIVING TO WORK WHEN MY CAR SPUTTERED THEN SHUT OFF,I DIDN'T HAVE A CODE OR WARNING ON THE DASH I HAD 30 PERCENT OIL LEFT AND 2000 MILES BEFORE NEXT OIL CHANGE. HAD IT TOWED TO A CADILLAC DEALERSHIP AND THEY FOUND THE ENGINE IS SEIZED, AFTER OPENING UP THE ENGINE THERE WAS SLUDGE. IT ONLY HAS 61,000 MILES AND I HAVE ALL THE PAPERWORK WHERE ALL OIL CHANGES WERE DONE ON TIME. EXTENDED WARRANTY CO. WON'T COVER SLUDGE. I HAD READ ONLINE THAT THIS IS A COMMON PROBLEM, GM NEED TO RECALL THESE ENGINES, THIS IS A $10,000 DEFECT. I HAVE ONLY OWNED THIS CAR 10 MONTHS.

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