NHTSA Complaint #11306357 — 2019 BMW X5

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11306357
Vehicle	2019 BMW X5
Component	ENGINE
Date of Incident	January 29, 2020
Date Filed	January 31, 2020
Mileage	7,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I PARKED MY CAR IN MY GARAGE, TURNED IT OFF (THE ELECTRONICS POWERED DOWN INSIDE THE CAR), AND WENT INSIDE. APPROXIMATELY 4.5 HOURS LATER, MY CARBON MONOXIDE DETECTORS WENT OFF. I SEARCHED THE HOME FOR THE SOURCE AND WHEN I OPENED MY GARAGE DOOR I DISCOVERED MY VEHICLE ENGINE HAD BEEN RUNNING FOR ABOUT 4.5 HOURS IN THE CLOSED THE GARAGE. I ATTEMPTED TO TURN THE ENGINE OFF, BUT IT DID NOT WORK. I HAD TO POWER THE CAR ON BEFORE IT WOULD THEN ALLOW ME TO TURN THE VEHICLE OFF, INCLUDING THE ENGINE. IT WAS VERY SCARY. I HAVE ALSO MADE A REPORT TO THE DEALERSHIP I PURCHASED THE CAR FROM.

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