NHTSA Complaint #11306216 — 2014 CHEVROLET IMPALA ENGINE

Complaint Details

ODI Number	11306216
Vehicle	2014 CHEVROLET IMPALA
Component	ENGINE
Date of Incident	November 22, 2019
Date Filed	January 31, 2020
Mileage	122,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY WIFE WAS DROPPING OUR KIDS OFF AT SCHOOL AND OWN HER WAY BACK HOME THE CAR STARTED SMOKING. SHE WAS ABLE TO PULL INTO A WALMART. I GOT THE CAR TOWED TO A ELITE AUTO REPAIR SHOP IN CYPRESS, TX. I WAS TOLD THAT MY CAR NEEDED A ENGINE VARIABLE VALVE TIMING OIL CONTROL VALVE BUT THEY HAD TO ORDER THE PART. THIS HAPPENED IN NOVEMBER 2019 AND IT'S NOW FEBRUARY 2020 AND THE PART STILL HASN'T COME IN. WHILE LOOKING FOR THE PART MYSELF I FOUND THAT MANY PEOPLE ARE DEALING WITH THE SAME ISSUE. BECAUSE THIS WAS MY ONLY MEANS OF TRANSPORTATION I'M NOW FORCED TO RENT CARS UNTIL I CAN GET MY CAR FIXED AND I HAVE ABSOLUTELY NO IDEA WHEN I'M GOING TO GET MY CAR BACK.

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