NHTSA Complaint #11302949 — 2019 RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11302949
Vehicle	2019 RAM 1500
Component	POWER TRAIN
Date of Incident	January 27, 2020
Date Filed	January 30, 2020
Mileage	6,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHEN SLOWING DOWN FROM A HIGHER SPEED TO COASTING (LET OFF GAS LET SLOW DOWN), I HAVE A HARSH VIBRATION/NOISE COMING FROM THE REAR END, TO THE POINT IT SHAKES THE SEATS, CONSOLE, AND EVEN THE DOOR PANELS. THE VIBRATION DOES NOT LAST BUT A COUPLE OF SECONDS AT A TIME USUALLY A SPEED OR TWO. TOOK TO THE DEALER THEY REPLACED THE VIBRATION ACTUATORS ON THE VEHICLE (NO CHANGE) , REPLACED THE CARRIER IN THE REAR DIFF (NO CHANGE) TOOK BACK TO DEALER BUT HAVE BEEN BEING BLOWN OFF. THE VIBRATION CAN HAPPEN ON ANY STREET AT ANY TIME, WHEN EVER IT FEELS LIKE DOING IT. NO ONE AT MY DEALER SEEMS TO KNOW HOW TO FIX IT SO THEY KEEP SAYING CAN NOT DUPLICATE IT WHEN MULTIPLE HAVE DUPLICATED IT. I HAVE AUDIO FILES BUT CAN NOT ATTACH THEM TO THIS PAGE

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