NHTSA Complaint #11302931 — 2012 TOYOTA HIGHLANDER

MY 2012 HIGHLANDER CURRENTLY HAS 110,000 MILES ON THE VEHICLE. AT THIS TIME NONE OF THE POWER DOORS LOCKS WORK WHEN THE KEY FOB OR DOOR BUTTON IS DEPRESSED. IT HAS BEEN CONFIRMED BY MY LOCAL TOYOTA DEALERSHIP, THAT ALL FOUR LOCK ACTUATORS ARE FAULTY. THE ESTIMATE TO FIX THIS PROBLEM WAS PRESENTED TO ME AT $2,000.00. I HAVE OWNED MULTIPLE CARS PRIOR TO THIS INCIDENT, MOST OF THEM BEING TOYOTAS AND I HAVE NEVER HEARD OF ALL FOUR DOOR LOCKS BEING DEFICIENT AT THE SAME TIME. I, ALONG WITH MANY OTHERS FEEL AS THOUGH THIS TYPE OF FAILURE IS UNACCEPTABLE AND MAY BE GROUNDS FOR A MASS RECALL DUE TO ITS FREQUENCY RATE.