NHTSA Complaint #11302908 — 2012 BMW 528I
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11302908 |
| Vehicle | 2012 BMW 528I |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 54,300 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
MY 2012 BMW 528I STALLED TWICE 2 WKS AGO WHEN I WAS SLOWING DOWN AT A TRAFFIC SIGNAL. THE DISPLAY SHOWED EITHER "DRIVETRAIN MALFUNCTION" OR "TRANSMISSION MALFUNCTION". IMMEDIATELY I TURNED ON THE HAZARD LIGHTS, SLOWLY CHANGED LANES SLOWLY AND COME TO A HALT, BY WHICH THE WARNING WAS GONE AND I DROVE HOME AT LESS THAN 15 MPH. THE NEXT MORNING THE CAR SEEMED FINE AND I WAS ABLE TO DRIVE IT TO A LOCAL MECHANIC, WHO ADVISED A BMW SERVICE. I TOOK THE CAR TO AN AUTHORIZED SERVICE CENTER (ASC) FOR VERIFICATION AND WAS DIRECTED TO COME BACK IN FEW DAYS; WITHIN THAT WEEK IT HAPPENED AGAIN. I WENT TO ANOTHER ASC TO HAVE IT FULLY DIAGNOSED. IT WAS DETERMINED THAT FAULTY GUIDES IN THE TIMING-CHAIN CAUSED IT. I HAD NO IDEA IT WAS DESIGN FLAW UNTIL I READ ABOUT IT IN ONLINE. THE SERVICE MANAGER ALSO SAID THEY HAVE SEEN IT HAPPEN IN MANY CARS AND SOMETIMES UNDER 30K MILES AND IN FEW INSTANCES NEEDING ENTIRE ENGINE REPLACEMENT FOR $15000. I SEE SEVERAL CUSTOMERS WITH N20 AND N26 ENGINES HAVING THIS ISSUE SAME AS WITH N63 ENGINES. I CONTACTED BMWUSA AND LODGED A COMPLAINT ABOUT THIS FOR REIMBURSEMENT REFERRING TO NHTSA TSB 110614, BUT WAS DENIED. I WAS TOLD BMW KNEW OF THIS ISSUE AND EXTENDED THE WARRANTY TO 7Y/70K. I WAS NOT AWARE OF THIS AND MYGARAGE ON BMWUSA IS NOT SHOWING IT. I HAVE RECEIVED SEVERAL MARKETING INFO ON NEW BMW AND LEASES INSTEAD. CLASS ACTION LAWSUITS HAVE BEEN LODGED IN NORTH AMERICA AND DEATHS IN IRELAND REQUIRING A COURT ORDER FOR MANDATORY RECALL. 1) WILLIAMS, ET AL. V. BMW OF NORTH AMERICA LLC, ET AL., CASE NO. 2:17-CV-1156. 2) GELIS, ET AL. V. BAYERISCHE MOTOREN WERKE AKTIENGESELLSCHAFT, ET AL., CASE NO. 2:17-CV-07386 3) WWW.STROSBERGCO.COM/CLASS-ACTIONS/BMW REFERENCE: INVOICE, BMW MYGARAGE PAGE, BLOG, NJ LAWSUIT ETC. WWW.BMWBLOG.COM/2013/09/29/BMW-RECALL-2012-14-MODELS-N20-N26-ENGINE WWW.THEJOURNAL.IE/CARS-SOLD-IRELAND-BMW-RECALL-4002999-MAY2018
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