NHTSA Complaint #11302812 — 2011 KIA SORENTO

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11302812
Vehicle	2011 KIA SORENTO
Component	AIR BAGS
Date of Incident	September 3, 2018
Date Filed	January 29, 2020
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

THERE WAS A REPLACEMENT OF THE PASSENGER CV AXLE. IT WAS AFTERMARKET AND NOT OEM. I HAD TO REPLACE THE FRONT LOW BEAM WIRING HARNESS AND BULBS AT MY OWN COST TWICE. ONCE IN FLORIDA AND ANOTHER IN MY HOME STATE. ALSO THE PASSENGER SIDE AIRBAG LIGHT ISN'T WORKING PROPERLY. THEY SENT ME THE RECALLS ON BOTH. THEN PROCEEDED TO SAY THAT THE RECALL FOR THE AIRBAG LIGHT IS UNDER RECALL. ALSO IF I COULD NOT GET OR FIND MY RECEIPTS FROM THE MECHANIC SHOP. I WOULD NOT GET REIMBURSED. KIA HAS BEEN KNOWING ABOUT THIS PROBLEM FOR YEARS! ON TOP OF THE CV AXLE THIS IS TOO MUCH. IT IS DAMAGING MY TRANSMISSION AS WE SPEAK. MY BRAKES ARE VERY SPONGEY.

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