NHTSA Complaint #11302617 — 2020 TOYOTA COROLLA

THE DRIVERS SIDE HEAD LIGHT HAS A V SHAPE "VOID" IN ITS PATTERN AND MAKES THE CAR UNSAFE TO DRIVE AT NIGHT. THE PASSENGER SIDE DOES NOT EXHIBIT THIS SAME PATTERN, SO WHEN NEGOTIATING A LEFT HAND CURVE, THE VOID IS VERY NOTICEABLE AND MAKES SEEING UP AHEAD IN THE DISTANCE VERY DIFFICULT (NOT POSSIBLE). THIS HAPPENS TO FALL IN THE AREA OF WHAT I WOULD CALL MY "LOOK AHEAD DISTANCE" AND AS SUCH MAKES THE CAR UNSAFE TO DRIVE AT NIGHT. THIS "VOID" IS NOT PRESENT WHEN THE HEAD LIGHTS ARE PUT ON "HIGH", SO I FEEL IT IS A LED LIGHT BULB ISSUE MORE THAN ANYTHING ELSE...BUT THE SERVICING DEALER REFUSES TO FIX THIS PROBLEM CITING A SIMILAR 2020 COROLLA DISPLAYS THE SAME PATTERN. THEY PULLED ANOTHER CAR INTO THE SHOP AND DISPLAYED IT ALONG WITH MINE AGAINST A WALL. WHILE I AGREE THE PATTERNS ON THE WALL LOOKED SIMILAR, THIS WAS NOT A GOOD TEST BECAUSE YOU NEED TO SEE WHAT PATTERN OF LIGHT IS CAST DOWN RANGE AT NIGHT. PLEASE SEE ATTACHED PICTURE. IF ALL NEWER MODEL COROLLA SE EXHIBIT THIS LIGHT PATTERN, THAN THE VEHICLES NEED TO BE RECALLED AND FIXED ALONG WITH MINE.