NHTSA Complaint #11302342 — 2015 CADILLAC CTS

TL* THE CONTACT OWNS A 2015 CADILLAC CTS. THE CONTACT DISCOVERED A RECALL ON THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 20V038000 (SUSPENSION). THE CONTACT STATED THAT PRIOR TO KNOWING ABOUT THE RECALL, THE SERVICE REAR AXLE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT CALLED CADILLAC OF BELLEVUE 600 116TH AVE NE, BELLEVUE, WA 98004 WHERE HE WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 62,500. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.