NHTSA Complaint #11302304 — 2020 CHEVROLET EQUINOX ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11302304
Vehicle	2020 CHEVROLET EQUINOX
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	January 27, 2020
Date Filed	January 27, 2020
Mileage	1,930 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TURNED CAR ON (IN DRIVEWAY) AND SERVICE ESC LIGHT CAME ON. TRACTION CONTROL, STABILITY CONTROL, AND DRIVER FRONT AND LANE ASSIST ALL DISENGAGED. UNABLE TO MANUALLY TURN BACK ON THROUGH STEERING CONTROLS. STOPPED THE VEHICLE, PARKED IN A PARKING LOT, AND TURNED ON AND OFF MULTIPLE TIMES AND THE SERVICE ESC LIGHT WAS STILL ON. DROVE TO DESTINATION WITH THE SERVICE ESC LIGHT STILL ON, TURNED OFF VEHICLE, WAITED A FEW MINUTES, TURNED IT BACK ON AND THE SERVICE ESC LIGHT WAS OFF. CONTACTED LOCAL CHEVY DEALER'S SERVICE DEPARTMENT. WAS TOLD TO DRIVE AROUND FOR A COUPLE MORE DAYS AND SEE IF THE ISSUE RETURNS. IF IT DOES RETURN AFTER A FEW DAYS, RECOMMENDED TO SCHEDULE SERVICE.

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