NHTSA Complaint #11302239 — 2012 KIA OPTIMA

TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ELECTRICAL FAILURE AND UNINTENDED ACCELERATION. THE CONTACT STATED THAT THE VEHICLE ACCELERATED AND DECELERATED INDEPENDENTLY. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT FAILURE WITH HEADLAMPS. THE CONTACT ALSO STATED THAT THE VEHICLE LUNGED FORWARD WHILE DRIVING. THE VEHICLE WAS TAKEN TO POWER KIA DEALER, (3705 MARKET ST NE, SALEM, OR 97301, (503) 585-7333) AND WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE UNINTENDED ACCELERATION RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND INFORMED THAT THE HEADLAMPS LIGHT SWITCH CAUSED THE BATTERY TO DRAIN. THE BATTERY WAS REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER FOUR TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,874.