2012 KIA OPTIMA Electrical System Problems

To: Administrator National Highway Traffic Safety Administration (NHTSA) 1200 New Jersey Avenue SE Washington, DC 20590 USA Subject: Formal Safety Defect Claim Regarding Unaddressed Recalls — 2012 Kia Optima Hybrid (VIN: [XXX] ) From: [XXX] Email: [XXX] Phone: [XXX] Vehicle Information: - VIN: * [XXX] ** - Make / Model: 2012 Kia Optima Hybrid - Mileage: approx. **250,000 miles** - Current Location: Moldova (vehicle manufactured in Korea for the US market) --- ## Summary of the Problem I am writing to file a **formal safety defect claim** regarding my 2012 Kia Optima Hybrid, VIN * [XXX] **, which, despite having documented recall campaigns, has never had critical parts replaced. As a result: 1. **Internal scoring and scratches (zadir)** have been detected within the engine, consistent with **metal shavings / debris** circulating in the oil system. 2. There is **metallic residue (shavings)** found in the oil pump, which strongly suggests that...

Driving car on the highway then the car started smoking and shut down completely. IT would not turn on or anything. It smell burnt.

ABS system failing

While in park and driving the instrument panel will show, "Check Brake" and "Hybrid System Warning! Safely Stop and Do not Drive". This is accompanied by the engine not responding to the gas pedal. The brake pedal will also loose pressure and once pushed the brakes will lock up making a grinding noise. The problem has not been able to be duplicated by the dealer. However there are multiple forms and online communities dedicated to try to resolve this issue since it's so prevalent. This issue causes a major saftey hazard as the car comes to a grinding halt and does not respond to the driver. From online sources it seems the problem is prevalent across years and models and only tied to hybrid vehicles.

On August 25th around 7:00 PM, the vehicle suddenly caught fire while parked after a short test drive. The car had just been purchased a few days prior and was taken to a mechanic for a precautionary inspection. During the test drive, the mechanic parked the vehicle in a residential driveway. After backing in, smoke was observed coming from the engine bay. When the hood was lifted, the engine area was already on fire. The fire department was called immediately and was able to extinguish the flames before the fire spread to surrounding property. The fire completely destroyed the vehicle. The vehicle had no warning lights, unusual performance issues, or prior signs of trouble, and it appeared to be in good condition prior to the incident. This fire posed a serious safety hazard and could have resulted in injury or property damage. Component or system that failed: The engine area,...

The contact owns a 2012 Kia Optima. The contact stated that while driving at 30 MPH, the contact pressed on the horn, and the horn failed to function as intended. No warning lights were illuminated. The contact stated that on a separate occasion, upon starting the vehicle and attempting to adjust the driver’s side mirror, there was an abnormal clicking sound coming from the side-view mirror motor. The contact stated that several days later, the abnormal clicking sound ceased, and the driver’s side mirror failed to function as intended. On a separate occasion, the passenger’s side mirror motor was making an abnormal clicking sound. Several days later, the clicking sound ceased and the passenger’s side mirror failed to function as intended. No warning lights were illuminated. The contact stated that while attempting to close the sunroof, the motor failed to function as intended and the sunroof was half closed. The...

Car thought I was breaking when I was pressing the gas and I was merging into a left lane. I was able to turn on the car without pressing the brakes due to the latter. The car doors are unlocking while im driving without warning. Also traction light on car cameo on

The contact owns a 2012 Kia Optima. The contact stated while driving downhill at approximately 40-45 MPH, the vehicle shut off. The battery, oil, and check engine warning lights were illuminated. The brake pedal was depressed, but the pedal was firm. There was an abnormal clicking sound coming from the vehicle. There was smoke coming from the engine. The contact attempted to turn off the vehicle; however, the transmission failed to shift to park. The vehicle was towed to the residence. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 154,782.

I brought my Kia optima sx in at Kia Atlanta South dealership for a Hydraulic electronic control Unit recall to be service since the problem can result in a engine fire while driving or parked but the dealership did not do the recalled service and told me that it was done. I checked my engine fuse to see if the new fuse were installed and new label was put on in place of old fuse label and none of it was done.

The car instrument panel showed two messages "check brake " and also "hybrid system warning safely stop and do not drive" The brakes stopped working and the car will not accelerate. I stopped reset the battery and started the car as if nothing was wrong. this happens intermittently when i drive the car for over an hour. the brakes are brand new the brake cylinder is working fine. only when this warning come up the brakes feel like they are grinding. a lot of owners are complaining about this. I am wondering if there is a recall for this issue.

The contact owns a 2012 Kia Optima. The contact stated the vehicle was taken to the dealer, where the recall repair of NHTSA Campaign Number: 23V652000(Service Brakes, Hydraulic) was performed; however, after the repair, the A/C system became inoperable, and the front passenger's side window failed to roll up or down when engaging the power window switch. The dealer was notified of the failure, but did not provide any assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

Snow White Pearl Paint is peeling at numerous location Rear driver's side window button not working Siruis XM radio not working .Dealt with XM and stated it was a Kia antenna however Kia tells me its Sirius xm problem

The contact owned a 2012 Kia Optima. The contact stated while driving 50-60 MPH, the vehicle experienced excessive steering efforts, which required keeping both hands on the steering wheel to prevent the vehicle from drifting out of the lane. The contact stated that the failure recurred while driving on one occasion, causing the passenger's side-view mirror to strike another vehicle, and the side-view mirror was damaged. There was no injury sustained. A Police report was filed, but the police report information was not available. Additionally, the contact stated that after the vehicle had been turned off for 10 minutes, the vehicle failed to restart and was jumpstarted. The contact stated that the failures recurred several times. The vehicle was taken to an unknown dealer, where it was diagnosed with steering and electrical failures. The vehicle was not repaired and was sold. The manufacturer was notified of the failure and referred...

I did not know about this recall and my dad was driving my car caught on fire and blew up now I do not have a car please help.

Was driving on the road on the way back to work from lunch, started hitting the brakes at an upcoming stop light, and the car shut down. There was no lights indicating anything prior to the incident. I tried starting it again and it started smoking, I then opened the hood and all the smoke poured out. The engine bay smelled like something electrical melting or of some sort. I towed it to the dealership I work at and had my ex-kia technician coworkers look at it and said they've never seen anything like it, but did confirm the smell was electrical. OBD II reader was not reading anything at all. I was letting it sit for a while waiting for the recall to have some sort of remedy, but I've grown tired waiting so I decided to file a complaint. And I will reiterate again that NONE of the...

While driving will will get “hybrid system. Warning check brakes”. Car will loose acceleration. After turning car off for five minutes, error goes away and car drives. Happens for no reason and has occurred 4 times in the last week

It has started burning oil, we have to continually check it. There are no leaks but oil burns too fast, we check it almost daily.

When driving the vehicle the engine light is on & under the hood is smoking . It smells like burnt rubber or just burning something. This started happening right after the engine light came on. It’s not safe to drive my vehicle at this point

I received a safety call notice my car was still working fine I’m waiting for the next notice according to this notice and my car breaks down still no notice said to call the number on it I did nothing, THE CAR STOPPED IN MIDDLE OF THE FREAKIN TRAFFIC ON A GREEN LIGHT ALL CARS GOING FAST BEEPING AT ME AND MY CAR WONT TURN ON ITS RAINING AND MY HUSBAND IS PASSENGER THANK GOD MY BABY WASNT W ME BUT WHAT IF SHE WAS , I expect Kia to answer and NOT CHARGE ME TO COME GET ME WHEN ITS THEIR FAULT THE CAR DOESNT WORK WHAT IF WE GOT HIT MY CHILD WOULD OF LOSTVHER PARENTS WE COULD OF REALLY BEEN HIRT SMOKE EVRYWHERE CAR STINKS LIKE ITS BURNING UP I REALLY THOUGH WE WHERE ABOUT TO EXPLODE THE WAY IT SMOKED UP AND SMELLED SO BAD CARS...

Still no remedy for fve safety recall and my car continues to smoke leaving it unable to be driven.

I contacted the Kia dealership in Wexford, PA on November 18 regarding the HECU safety recall and was told there is no fix available. The date of the notice was November 14, 2023 and I still haven't received an update from Kia. I haven't seen the MIL or ABS illuminated in my vehicle, but have experienced a slight burning smell over the past two days. My family's safety is paramount so I'm filing a formal complaint with the NHTSA. Kia America must address this issue and provide an immediate solution.

Vehicle is under recall 23V652 for HECU short circuit issue. Vehicle was running fine, driven to local mechanic for routine oil change and inspection. MIL was on with P0445 indicating a short circuit on Purge control valve. Mechanic replaced Purge control valve which did not reset maintenance light. Mechanic investigated and found evidence of a thermal event (fire) within the wiring harness near the computer. Mechanic contacted me and I notified him of Interim Recall notice. Vehicle was towed to local Kia dealer where they will not honor recall as there is no current solution. They said they can not prove the incident was HECU without replacing wiring harness which I must pay for.

The transmission automatic, shifter somehow disconnected from transmission, while driving, once it happened, stepping in gas pedal only revved engine, on highway in traffic, glided to to side of highway, and brakes did work, no transmission, dealer later stated and have dealer report, the piece that engages the trans to the shifter was defective and broke or fell off during vehicle operation, put a new 1 on, and then I could use gears again, regardless when it happened, any driver lost all power to stay, go or keep w, traffic, only attempt could be to safely get off highway.

The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, she noticed smoke coming from underneath the hood of the vehicle. Additionally, the contact stated that the taillights remained illuminated while the vehicle was turned off. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

My car started losing its lights one by one. I lost the front right light first, then yhe right back side light, and now the brakes lights. I replaced all the bulbs and still does not work. Then my car just cut off while driving with no notification. I towed it in to Mavis. They checked and said the battery was not keeping charge. I paid to replace the battery ,belt and alternator. Four days later my check engine light, battery indicator, airbag indicator, door indicator came on and still is on.

While driving down the highway the cars Hybrid warning system came on causing the car to lose all breaks and lose power. The component of the vehicle that failed is the HECU. Kia already did a recall for this but did not include the hybrids for the recall. This is very unsafe losing all breaking power, driving 65 mph down the highway with my children in the car! There was absolutely no warning, no check engine lights nothing. I had it towed to the dealership and upon them driving it, it also cut completely out and did it to the person at the dealership. This is going to cause someone to lose their life and when you call Kia, it’s the same run around that your year wasn’t included in the recall yet there was a whole lawsuit about this.

2012 Kia Optima EX with 67000 miles driver-side seatbelt dash warning goes off even it is buckled securely while driving.

the engine failed at 152000. it had a recall .so i took it in at 91000 and complained of the rod nock.and was told they checked the rod bearing clearance .and found nothing .i again took the car in again at around 111000 miles and complained of the rod nock again.and again was told they see no problem now im with out a car

Here I explain the problem better, when the car is at a low speed, such as when parking, the gasoline engine starts and it starts to rev up to 6k RPM and after that it brakes and hits hard, this would be dangerous on the highway and another problem is that when accelerating it has a delay of 1-3 seconds, and I want to report this problem to see if there is any solution

My airbag light is on and I have no power to my steering wheel controls including my horn.

I was driving down the highway going 75 mph and all of a sudden my car tells me pull over safely do not drive and it shut down while I'm driving. It never turned back on. It started smoking and you could see orange light coming through the vents. I was stuck on a [XXX] bridge for 4 hours and I missed court that day. I called Kia and they came to pick up my car. They said it was free because my car has been recalled but ever since they've had it, they stop answering my phone calls and emails and now they are trying to charge me 5000 to get my car back and fixed. Before any of this happened, I noticed an oil leak at the gas station but was unsure whether it came from my car or not. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION...

Rearview camera does not display when vehicle is in reverse. Is this system required to comply with FMVSS 111 even if it is out of the vehicle manufacturer's warranty period?

Vehicle was broken into and stolen…steering wheel column damage, wheel locked, wreck…usb cord used to crank car..police report filed #2209013764ME

Engine light keeps flashing and car stalls and will not go over 45 mph. One incident happened on a busy highway as merged on and was almost hit by a tractor trailer from behind.

My car caught on fire while driving from somewhere near the engine. The fire was so severe that fire department nor my insurance company were able to determine cause of fire and I’d only had vehicle for 45 days, it was a single owner with no accidents and maintained its entire life up to that point. I am requesting someone to examine vehicle and tell me how this possibly happened.

The speedometer quits working, the car will not shift into gear after parked and turned off, all the dash lights come on. You have to hit the reset button on the gear shift to get the car to do anything.

Every time i stop at a light my car starts to shake and vibrate. Now the check engine is on and my car is making weird noises, going at higher speeds

The brake light stays on.. causing the battery to drain. Even the vehicle is completely stopped / ignition off.

I driving to park,I heard a loud popping noise and i them preceeded to pull out the driveway and al’s 5 minutes in the drive the KIA hybrid warning system came on and then told me to park the ending at the nearest location to park. the car started smoking real lot bad and me and my kid exited the vehicle because of all the smoke. the oil was everywhere on the car, on the motor, leaking out of the car.i then got car towed back home

Car started idling and running rough out of no where. When I put the computer diagnostic on it it tells me there's problems with the fuel rail pressure sensor. Also the car won't go into drive or reverse but nothing is wrong with the transmission?

THE ENGINE WON'T TURN OVER I JUST BOUGHT THIS CAR TOO

BRAKES SQUICK EVEN AFTER REPAIR AND REPLACEMENT AND HAS A SLOWER RESPONSE TIME THEN USUAL AND CAUSED A REAR END ACCIDENT, COOLING AND HEATED SEATS STOPPED WORKING ON THE DRIVER SIDE WHICH I MET OWNERS OF MY EXACT CAR SAID THE SAME THING HAS HAPPENED TO THEM, AND THE PASSENGER SEAT CONTROLLERS DOESN'T WORK TO OPERATE ADJUSTABLE SEATS! THE SUSPENSIONS HAS BEEN BAD EVERY SINCE THE RECALL ON THE ENGINE; FOR SOME REASON IT WAS GIVING BACK TO ME WITH THAT PROBLEM FROM KIA DEALERSHIP. BACK-UP CAMERA IS MALFUNCTIONING FOR YEARS NOW AND CAR DOESN'T EVEN BEEP WHEN GETTING TOO CLOSE TO OBJECTS/OTHER VEHICLES ANYMORE EITHER FOR YEARS! I'M JUST FINDING OUT ABOUT THE PROCESS, RECALL LAWS AND RIGHT TO AN INVESTIGATION.*DT*JB

WHILE DRIVING MY 2012 KIA OPTIMA HYBRID ON THE FARTHEST LEFT LANE OF THE FREEWAY, A WARNING MESSAGE POPPED UP ON MY DASH BOARD THAT WAS SOMETHING SIMILAR TO "SAFTLEY PULL OVER AND DO NOT DRIVE VEHICLE." I BEGAN TO CHANGE LANES TO BE ABLE TO EXIT THE FREEWAY AND AS I WAS APPROACHING THE EDITS STOP LIGHT THE MOVING HEHICLE SEEMED TO LACK MUCH POWER. I WAS LUCKY ENOUGH TO HAVE THE CAR ROLL FAR ENOUGH ON MOMENTUM TO GET ME OUT OF THE WAY OF A VERY BUSY ROAD. IT WAS A MIRACLE THAT THE CAR ROLLED TO THE SPOT IT DID BECAUSE THAT HAPPENED TO BE THE ONLY PLACE THE SHOULDER COULD FIT MY CAR. I HAD IT SENT TO KIA DEALERSHIP AND IT TOOK THEM ALMOST AN ENTIRE WEEK TO FINALLY HAVE AN IDEA OF WHAT THE PROBLEM COULD BE. ENGINE SEIZED AS THE MAJOR PROBLEM...

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT AFTER TURNING OFF AND EXITING THE VEHICLE, THE INTERIOR LIGHTS REMAINED ILLUMINATED. DUE THE FAILURE, THE BATTERY WAS DRAINED ON SEVERAL OCCASIONS REQUIRING A JUMP START TO BE ABLE TO START-UP AND DRIVE THE VEHICLE. ADDITIONALLY, THE BATTERY HAD BEEN REPLACED TWICE WITHIN TWO MONTHS. THE CONTACT HAD TAKEN THE VEHICLE TO VISION KIA OF EAST ROCHESTER (201 E LINDEN AVE, EAST ROCHESTER, NY 14445) WHERE THEY INFORMED HIM THAT THE EXTERIOR WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

I WAS PARKED IN THE PARKING LOT AT A GROCERY AND FOLDED MY SIDE VIEW MIRRORS UP AND BACK DOWN AND NOW THE MOTOR IN THE PASSENGER SIDE VIEW MIRROR WILL NOT STOP RUNNING. THE MOTOR RUNS DAY AND NIGHT AND THE MIRROR NO LONGER FOLDS LIKE IT'S SUPPOSED TO. I SEE THAT I AM NOT THE ONLY ONE THAT HAS HAD THE ISSUE WITH THE SIDE VIEW MIRRORS

I WAS IN THE PARENT PICK UP LINE TO PICK UP MY DAUGHTER AND I PLACED MY SHIFT IN PARK HOWEVER MY CAR CONTINUED TO DRIVE FORWARD AND SHIFT GEAR WAS STUCK. STEERING WHEEL BECAME STIFF AND I KEPT FOOT ON BRAKE TO SLOWING MANEUVER CAR TO A PARKING SPOT. ONCE IN PARKING SPOT CAR WOULD NOT TURN OFF AND EVEN THOUGH CAR WAS IN PARK ON THE SHIFT GEAR THE DRIVE MODE WAS ILLUMINATED. THE CAR FINALLY TURNED OFF FOR A FEW SECONDS AND THAN RESTARTED BY ITSELF AND REPEATED TO DO SO. I WAS FINALLY ABLE TO MOVE GEAR SHIFT AFTER ACCESSING THE SHIFT GEAR RELEASE LOCK HOWEVER THE SHIFT GEAR REMAINED IN DRIVE MODE. THEN ENGINE JUST COMPLETELY STOPPED TURNING ON. CAR WOULD NOT TURN, NOT DRIVABLE AND HAD TO HAVE IT TOWED FOR REPAIR.

CAR WILL NOT GET OUT OF IMMOBILIZATION PHASE, WITH EITHER KEY FOB WILL NOT UNLOCK TO USE PUSH TO START. ISSUE IS WASTE GATE ACTIVATOR FAILURE OR NEEDS ADJUSTMENT.

MY CHECK ENGINE LIGHT IS BLINKING; FAULTY ACCELERATION ON HIGHWAY AND GOING UPGRADE (UPHILL), VEHICLE JERKING ON LOCAL ROADWAYS; AUTO ZONE SAYS ITS A FAULTY KNOCK SENSOR. IT COULD POSSIBLY BE AN ISSUE WITH THE ENGINE BUT I'M NOT SURE.

CAR WILL NOT START UP. WHEN TURNING KEY I HEAR CLICKING NOISE FROM UNDER THE GOD FROM FUSE BOX AND THINKING IT'S STARTER RELAY BUT I REPLACED IT AND STILL NOTHING EVENTUALLY BY KEEP TRYING TURNING KEY TO START FOR 18 MINUTES IT STARTS UP FINALLY. NO CLUE WHAT IT COULD BE. MAYBE STARTER SOLENOID

CAR WILL NOT GET OUT OF IMMOBILIZATION PHASE, WITH EITHER KEY FOB WILL NOT UNLOCK TO USE PUSH TO START. ALSO COMMON ISSUE IS WASTE GATE ACTIVATOR FAILURE, CAUSED US TO ALMOST CRASH DEALER SAID IT IS A EXSTREMLY COMMON ISSUE BUT KIA WON'T ISSUE RECAL.