NHTSA Complaint #11301928 — 2015 NISSAN MURANO
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11301928 |
| Vehicle | 2015 NISSAN MURANO |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
THE ABS LIGHT COMES ON WHILE DRIVING AND CAR STALLS OR IMMEDIATELY SHUTS DOWN. I TOOK THE VEHICLE TO NISSAN AND A DIAGNOSTIC TEST WAS DONE. THEY SAID I NEEDED TO HAVE MY CRANK SHAFT POSITIONING SENSOR CHANGED; I PAID AND HAD IT REPLACED AND STILL I AM EXPERIENCING THE SAME PROBLEM. I TOOK THE VEHICLE BACK TO KINGS NISSAN AT CONEY ISLAND BROOKLYN 2 WEEKS AGO AND IT'S STILL THERE AND THEY CAN'T FIGURE OUT WHAT'S GOING ON. NOW I AM BEING TOLD THEY'LL HAVE TO TAKE THE CAR APART TO FIGURE WHAT'S THE PROBLEM AND THAT'LL COST ME ABOUT A THOUSAND DOLLARS FOR LABOR, NOT INCLUSIVE OF ANY PARTS THAT MAY NEED TO BE REPLACED. MY PROBLEM HERE IS THAT NISSAN CANNOT DETERMINE THE ISSUE AND IS HAVING ME PAY FOR PARTS WHILE THEY CHANGE PARTS BY ASSUMING WHAT THEY ISSUE MIGHT BE, SINCE THEY ARE UNABLE TO DETERMINE THE REAL ISSUE. MY BIGGEST REGRET IS PURCHASING A NISSAN VEHICLE. THE VEHICLE IS BARELY 30,000 MILES AND IT'S COSTING ME TIME AND MONEY.
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