NHTSA Complaint #11301925 — 2018 CHEVROLET TRAVERSE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11301925 |
| Vehicle | 2018 CHEVROLET TRAVERSE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 15,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
FOR THE PAST SEVERAL MONTHS WE HAVE BEEN HAVING DIFFICULTY TURNING OFF THE ENGINE, WITH AN ERROR WARNING US TO 'SHIFT TO PARK', WHEN IT IS ALREADY IN PARK POSITION. THIS RENDERS THE DRIVER UNABLE TO TURN OFF THE VEHICLE AND WILL LEAD TO BATTERY DRAIN. WE BROUGHT THE VEHICLE ONCE AGAIN TO LUCAS CHEVROLET SERVICE DEPARTMENT ON DECEMBER 31ST TO FIX THIS AND WERE MADE AWARE THAT THIS IS A KNOWN PROBLEM, NOT YET AT THE RECALL LEVEL. IT HAS NOW BEEN A MONTH SINCE THE SERVICE DEPARTMENT ORDERED THE PART NEEDED TO MAKE THE REPAIR, ASSUMING THEY EVEN KNOW WHAT THAT IS. THIS IS ABSOLUTELY UNACCEPTABLE CONSIDERING WE WERE TOLD THE PART WOULD BE DELIVERED IN JUST A FEW DAYS.
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