NHTSA Complaint #11301758 — 2016 FORD EXPLORER

I PURCHASED THIS 2016 FOR EXPLORER LIMITED IN AUGUST OF 2016 WITH 18,000 MILES ON IT. NOW AT JUST BELOW 60,000 MILES IN JANUARY OF 2020, I HAD THE EXPERIENCE OF MY STEERING GEAR GOING OUT WHICH IN TURN COST ME $2200.00. WHO WOULD OF THOUGHT THAT AFTER ONLY 3 YEARS, THE STEERING GEAR WOULD GO BAD IN A PRACTICALLY BRAND NEW VEHICLE? WHILE DRIVING THE VEHICLE, THE STEERING WHEEL WOULD LOCK UP AND I WOULD HAVE TO FORCEFULLY TURN IT TO VEER BACK IN MY LANE ON THE CITY STREETS AS WELL AS ON THE HIGHWAY. IN MICHIGAN, THAT WAS REALLY DANGEROUS ESPECIALLY IN THE SNOWY CONDITIONS. I DON'T UNDERSTAND HOW THERE IS NOT A RECALL ON THE OBVIOUS DEFECTIVE PARTS. THERE IS NO WAY A DRIVER CAN BRAKE THE ELECTRONIC STEERING GEAR.