NHTSA Complaint #11301734 — 2008 TOYOTA TUNDRA

I HAD REACHED OUT TO TOYOTA REGARDING THE PREMATURE CHASSIS RUST ISSUE ON THEIR TRUCKS. I HAD INADVERTENTLY MISSED THE CUT OFF DATE FOR THE COATING WHICH WAS IN MAY OF 2018 DUE TO AN UNAVOIDABLE PERSONAL EVENT. WHAT DIDN'T MAKE SENSE WAS THAT THEY EXTENDED THE CAMPAIGN TO REPLACE THE CHASSIS IF THE PERFORATION WAS DEEMED SEVERE UNTIL JANUARY OF 2020. I HAD THE CHASSIS INSPECTED BY A TOYOTA DEALER BEFORE THIS JANUARY CUTOFF DATE. WHILE THERE ISN'T SUFFICIENT PERFORATION TO WARRANT A REPLACEMENT BUT IT IS CLEARLY EVIDENT THAT THE CHASSIS WAS NEVER PAINTED AND THE RUSTING ON THE CHASSIS IS CLEARLY PROMINENT FOR A VEHICLE OF THIS AGE. WHAT IS MOST DISCONCERTING IS THAT THEY WOULD EXTEND THE WARRANTY TO REPLACE THE FRAMES BUT THEY WOULD NOT EXTEND THE CUTOFF TO COAT THE CHASSIS. SHOULDN'T THIS COATING BE COVERED BY THE MANUFACTURER WITHOUT A CUTOFF DATE? MY TRUCK HAS BEEN VERY WELL TAKEN CARE OF, NEVER ABUSED AND ALWAYS WASHED AFTER SNOW STORMS BUT DUE TO NO FAULT OF MY OWN WHEREAS THE INITIAL CHASSIS COATING WAS FAULTY I AM NOW FACED WITH A TRUCK THAT LOOKS ALMOST MINT BUT THE CHASSIS WILL BE FAILING PREMATURELY. I HAD REACHED OUT TO TOYOTA BUT THEY FLAT OUT REFUSED TO PROVIDE THE COATING AS I MISSED THE CUTOFF DATE. I AM CONCERNED THAT THIS WILL SOON BECOME A SAFETY ISSUE AS THE TRUCK WILL LOSE IT'S STRUCTURAL INTEGRITY WITHOUT THE CRUCIAL COATING TO INHIBIT THE RUSTING. PLEASE LET ME KNOW IF THERE IS ANYTHING THE NHTSA CAN DO TO HELP, THANK YOU.