NHTSA Complaint #11301653 — 2016 CHEVROLET SUBURBAN

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THE AIR CONDITIONER FAILED TO PRODUCE COLD AIR THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO ALL STAR CHEVROLET (11377 AIRLINE HWY, BATON ROUGE, LA 70816) WHERE IT WAS DIAGNOSED WITH AN AIR CONDENSER LEAK. THE CONTACT WAS ALSO ADVISED THAT THE VEHICLE WAS OVER THE MILEAGE FOR MANUFACTURER TO COVER REPAIRS UNDER SPECIAL COVERAGE ADJUSTMENT: N162080780. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE AS THE VEHICLE WAS OVER THE MILEAGE. THE CONTACT WAS UPSET AS SHE DID NOT RECEIVE THE NOTICE FOR SPECIAL COVERAGE ADJUSTMENT: N162080780. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.