NHTSA Complaint #11301554 — 2017 GMC SIERRA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11301554
Vehicle	2017 GMC SIERRA
Component	ENGINE
Date of Incident	May 1, 2019
Date Filed	January 24, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2017 GMC SIERRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 19V328000 (ENGINE) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE CONTACT CONTACTED THE DEALER (WHEELER CHEVROLET BUICK LOCATED AT 11401 N STRAITS HWY, CHEBOYGAN, MI 49721) WHO INFORMED THE CONTACT THAT THE PART FOR THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS DISTRIBUTION DISCONNECT.

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