NHTSA Complaint #11301514 — 2014 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11301514
Vehicle	2014 RAM 1500
Component	ENGINE
Date of Incident	January 14, 2020
Date Filed	January 24, 2020
Mileage	98,215 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY TRUCK STARTED LEAKING COOLANT OUT THE REAR OF ENGINE DOWN TRANSMISSION AND ON THE GROUND AND MOTOR WOULDN'T HOLD ANY COOLANT IN IT SO I CALLED FCA CUSTOMER CARE AND THEY TOLD ME VEHICLE IS NOT DRIVEABLE TO GET IT TO RAM DEALERSHIP FOR REPAIRS IT'S BEEN SITTING THERE 9 DAYS NOW AND I CANT GET ANYBODY FROM DEALER OR CUSTOMER CARE TO GET IT WORKED ON AND DIAGNOSED IT'S UNDER FACTORY WARRANTY PLUS THE ECODIESEL SETTLEMENT EXTENDED WARRANTY COVERAGE FOR ALL PARTS OF POSSIBLE PROBLEM AND THEY WILL NOT LOAN ME A VEHICLE OF ANY KIND AND I'M IN NEED OF MY VEHICLE REPAIRED AND BACK TO BEING ABLE TO DRIVE IT ,I CALL RAM CUSTOMER CARE EVERYDAY AND KEEP GETTING TOLD NOTHING ABOUT IT GETTING REPAIRED OR PROBLEM LOCATED

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