NHTSA Complaint #11301489 — 2014 KIA FORTE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11301489
Vehicle	2014 KIA FORTE
Component	ENGINE
Date of Incident	January 17, 2020
Date Filed	January 23, 2020
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

I PURCHASED MY 2014 KIA FORTE EX USED WITH 96,000 MILES. IT HAD A CLEAN CARFAX REPORT AND RAN GREAT FOR THE FIRST 4.000 MILES. THE ENGINE STARTED KNOCKING WITH ABOUT 100,000 MILES. THE CAR CONTINUED TO KNOCK SO I TOOK CAR TO MY MECHANIC. HE STATED ENGINE NEEDED TO BE REPLACED. HE SUGGESTED TO TAKE TO MY LOCAL KIA DEALERSHIP FOR ASSISTANCE. I CONTACTED KIA AND THEY SAID BRING IN FOR DIAGNOSTICS. IT WAS DETERMINED BY KIA SERVICE DEPARTMENT THAT THE MOTOR NEEDED REPLACING. THEY INDICATED THAT THERE WAS NOTHING KIA WOULD DO SINCE THE VEHICLE HAD OVER 100,000 MILES. ONE OF THE SERVICE REPS TRIED TO FIND A WAY TO HELP ME BUT INDICATED THERE WAS NOTHING SHE COULD DO.

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