NHTSA Complaint #11301296 — 2012 MERCEDES-BENZ C300
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11301296 |
| Vehicle | 2012 MERCEDES-BENZ C300 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 47,600 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
ON A 4 LANE BOULEVARD CLOSE TO HOME I PULLED OUT TO PASS A SLOW CAR AND NOTICED A CAR COMING UP FROM BEHIND AT A HIGH RATE. I PUSHED THE ACCELERATOR TO THE FLOOR, THE CAR STARTED ACCELERATING THEN LOST ALL POWER. THE ENGINE HAD CUT OFF AND ALL THE DASH LIGHTS WERE ON. I ROLLED TO A STOP, AS FAR OFF THE ROAD AS I COULD. AFTER A FEW SECONDS I RESTARTED THE CAR AND DROVE HOME. SIMILAR INCIDENTS CAN BE FOUND ON YOU TUBE BUT NOT FOR A C300. THE ONES I FOUND WERE FOR A C240 MERCEDES. THEY SAY THE PROBLEM IS DUE TO THE COMPUTER SHUTTING DOWN THE ENGINE BECAUSE IT CAN'T PROPERLY BALANCE THE FUEL TO AIR RATIOS. THIS SEEMS LOGICAL BECAUSE I HAVE NEVER HAD TO ACCELERATE LIKE THIS BEFORE. THIS COULD HAVE BEEN CATASTROPHIC IF I WOULD HAVE BEEN PULLING OUT INTO FAST TRAFFIC ON A BUSY HIGHWAY AND THE ENGINE SHUTS DOWN. NOW I 'M AFRAID IT WILL HAPPEN AGAIN. I JUST DON'T KNOW WHEN. ALL I CAN DO IS TRY NOT TO PRESS DOWN ON THE ACCELERATOR TOO FAR. THE DEALER SAID NOTHING WAS IN THE CAR'S COMPUTER MEMORY SO HE COULDN'T DO ANYTHING. I'M SUSPICIOUS OF THAT BECAUSE IF THEY ADMIT THERE IS A PROBLEM THEN THEY WOULD BE EXPECTED TO FIX IT. I THINK THEY KNOW THERE IS A PROBLEM BUT DON'T KNOW WHAT TO DO ABOUT IT.
Related Complaints for the 2012 MERCEDES-BENZ C300
Other ENGINE Complaints
#11124614
STEERING WHEEL LOCK AFTER VEHICLE IS SHUT DOWN. WHEN YOU RETURN TO THE VEHICLE INSERT THE KEY THE INSTRUMENT CLUSTER,...
#11052062
MY CAR CAUGHT ON FIRE. I AM NOT SURE EXACTLY WHAT CAUSED IT OR WHERE IT STARTED, BUT THERE WERE FLAMES COMING OUT BET...
#10954830
GRADUALLY AS THE CAR IS ACCELERATING IT MAKES A TERRIBLE GRINDING NOISE AND SHAKES ALSO JERKS WHEN CHANGING GEARS, CO...
#10689919
WHILE MY CAR WAS RUNNING IN MY DRIVEWAY PRIOR TO DRIVING, THE ENGINE CAUGHT FIRE, TOTALING THE VEHICLE. THERE ARE NO ...
Recent Complaints for the 2012 MERCEDES-BENZ C300
#11701264
STRUCTURE:BODY
Mercedes of Danbury replaced the rear sub frame CODE 3441 47, since my mechanic (Newtown Auto Repair) told me that th...
#11701264
SUSPENSION
Mercedes of Danbury replaced the rear sub frame CODE 3441 47, since my mechanic (Newtown Auto Repair) told me that th...
#11696118
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Mercedes-Benz C300. The contact stated the fuel tank was emitting a fuel odor. The contact st...
#11682005
STRUCTURE:BODY
Rear subframe rotted out and broke due to corrosion. Rear crossmember is broken and needs replaced. My safety as wel...
#11682005
UNKNOWN OR OTHER
Rear subframe rotted out and broke due to corrosion. Rear crossmember is broken and needs replaced. My safety as wel...