NHTSA Complaint #11124614 — 2012 MERCEDES-BENZ C300

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11124614
Vehicle	2012 MERCEDES-BENZ C300
Component	ELECTRICAL SYSTEM
Date of Incident	September 5, 2018
Date Filed	September 5, 2018
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

STEERING WHEEL LOCK AFTER VEHICLE IS SHUT DOWN. WHEN YOU RETURN TO THE VEHICLE INSERT THE KEY THE INSTRUMENT CLUSTER, SPEEDO, STEERING WHEEL IS UNRESPONSIVE WHICH WILL NOT ALLOW YOU TO TURN THE ENGINE. THIS SHOULD BE A RECALL IT'S A ELECTRONIC STEERING LOCK THAT FAILS ON SEVERAL MERCEDES BENZ CAUSING THE OWNER TO TOW THE VEHICLE TO THE DEALERSHIP FOR A 2,000 DOLLAR REPAIR. IT HAPPENS SEVERAL TIMES BEFORE IT COMPLETELY FAILS.

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