NHTSA Complaint #11301076 — 2015 FORD TRANSIT CONNECT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11301076
Vehicle	2015 FORD TRANSIT CONNECT
Component	POWER TRAIN
Date of Incident	January 17, 2020
Date Filed	January 22, 2020
Mileage	96,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

PULLED INTO A PARKING SPACE AT SON'S SCHOOL, TURNED OFF THE ENGINE. WAITED FOR MY SON. THEN CAR WOULD NOT START. DISPLAY WAS SAYING I WAS IN REVERSE. BUT, THE SHIFTER WAS IN THE PARK POSITION. I WAS ABLE TO ACCESS THE INTERLOCK OVERRIDE UNDER THE SHIFTER, AND MOVE THE SHIFTER INTO ALL GEARS, BUT CAR CONTINUED TO DISPLAY REVERSE POSITION AND ENGINE WOULD NOT START. TOW COMPANY CAME AND LIFTED THE HOOD AND NOTICED IMMEDIATELY THE SHIFT CABLE WAS COMPLETELY DETACHED. HAD VEHICLE TOWED TO MY FORD DEALERSHIP SERVICE DEPARTMENT.

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