NHTSA Complaint #11360876 — 2015 FORD TRANSIT CONNECT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11360876
Vehicle	2015 FORD TRANSIT CONNECT
Component	POWER TRAIN
Date of Incident	September 23, 2020
Date Filed	September 24, 2020
Mileage	158,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

TL* THE CONTACT OWNS A 2015 FORD TRANSIT CONNECT. THE CONTACT STATED WHILE PARKED, THE GEAR SHIFTER FRACTURED AND FAILED TO RELEASE FROM PARK. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE SHIFTER CABLE BUSHING FRACTURED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT CALLED MANUFACTURER HOWEVER, THE PHONE WAS NUMBER WAS INOPERABLE. THE FAILURE MILEAGE WAS 158,000.

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