NHTSA Complaint #11300789 — 2018 BMW X1

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED A NOTIFICATION IN THE MAIL FOR A RECALL UNDER NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT SPOKE WITH COMPETITION BMW OF SMITHTOWN LOCATED AT 599 MIDDLE COUNTRY RD, ST JAMES, NY 11780 WHERE SHE BROUGHT THE VEHICLE IN TO BE SERVICED FOR A PARTIAL REPAIR UNDER THE RECALL. THE DEALER ALSO INFORMED HER THAT THE PART WAS NOT AVAILABLE FOR THE RECALL TO REPAIR THE REST OF THE VEHICLE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE RECALL AND OFFERED NO ASSISTANCE. A FAILURE HAD NOT OCCURRED ON THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.