NHTSA Complaint #11300740 — 2019 FORD F-250

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11300740
Vehicle	2019 FORD F-250
Component	VISIBILITY/WIPER
Date of Incident	January 13, 2020
Date Filed	January 21, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHILE DRIVING AT AROUND 45MPG I HEARD A VERY LOUD SOUND LIKE A GUNSHOT OR A HUGE ROCK HITTING MY TRUCK. WHEN IT WAS SAFE I PULLED OVER TO CHECK FOR ANY DAMAGES. NONE WHERE OBSERVED. THE NEXT DAY I HEARD WIND NOISE AND NO WINDOWS OPEN. I STARTED TO OPEN THE SUNROOF AND HEARD GLASS BREAKING. I GOT HOME AND LOOKED ON ROOF AND SAW A HUGE HOLE IN PANORAMIC PORTION OF SUNROOF AND 1000'S OF PIECES OF GLASS BEING HELD UP BY LINER. NO VANDALISM OR ACCIDENT CAUSED THIS. IF ANYONE IN BACKSEAT THEY COULD HAVE SUFFERED CONSIDERABLE CUTS.

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