NHTSA Complaint #11300416 — 2016 RAM 2500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11300416
Vehicle 2016 RAM 2500
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I CALLED MY DEALER ABOUT A RECENT RECALL NOTICE I RECEIVED IN THE MAIL. THEY INFORMED ME THAT THEY WOULD BE WELDING THE THREADS ON MY CENTER DRAG LINK. THIS PREVENTS THE STEERING WHEEEL FROM EVER BEING ADJUSTED AFTER AN ALIGNMENT. THIS NOW CREATES ANOTHER SAFETY ISSUE WITH A STEERING WHEEL THAT WILL BE WAY OFF CENTER. SO MUCH FOR THE 1- & 2 POSITIONS. THIS SO CALLED FIX IS IS A DISGRACE! IT CALLS FOR WELDING AN ADJUSTABLE PART OF THE STEERING LINKAGE RENDERING IT NON- ADJUSTABLE WHEN HAVING THE FRONT END ALIGNED IN THE FUTURE. NOT TO MENTION THE EFFECT OF WELDING, POTENTIALLY CAUSING A PROBLEM WITH THE INTEGRITY OF THE METAL. THE CORRECT FIX FOR THIS SAFETY ISSUE IS TO REPLACE THIS STEERING LINKAGE COMPONENT, THE ENTIRE DRAG LINK! NOT DO A "BACK YARD, SHADE TREE MECHANIC" WELD JOB ON THE STEERING LINKAGE OF ALL THINGS! I AM APPALLED THAT NHTSA APPROVED SUCH A THING. PLEASE REVISIT THIS ISSUE AND DO THE RIGHT THING. REQUIRE CHRYSLER (FCA US LLC) TO REPLACE THIS DEFECTIVE PART WITH THE PROPER PART. NOTE.... CHRYSLER IS NOT WELDING THE NUTS ON THE DRAG LINKS ON TRUCKS COMING OFF THE ASSEMBLY LINE! THEY ARE COMING OFF WITH PROPER, SAFE, ADJUSTABLE DRAG LINKS! I WILL DIE IN THIS TRUCK BEFORE I LET FCA WELD ANYTHING ON MY STEERING LINKAGE. JUST SO YOU KNOW.

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