NHTSA Complaint #11300405 — 2018 JEEP COMPASS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11300405
Vehicle 2018 JEEP COMPASS
Component ENGINE
Date of Incident
Date Filed
Mileage 24,886 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I HAVE MY 2018 JEEP COMPASS FOR LITERALLY 10 MONTHS NOW NOT EVEN A YEAR. BOUGHT THE CAR IN APRIL OF 2019 AND IT IS NOW JANUARY 2020. I'VE TAKEN MY CAR APPROXIMATELY 2 TIMES TO THE SHOP FOR ROUTINE MAINTENANCE. ANY TIME I PUT THE CAR IN REVERSE IT JERKS AS IF SOMETHING UNDERNEATH THE CAR IS ABOUT TO FALL OUT. WHEN PLACED IN DRIVE IT GOES INTO SOME SORT OF LIMP MODE WHERE IT DOES NOT WANT TO GO THIS HAS HAPPENED TO ME ABOUT 3 TIMES NOW. TWICE IN TRAFFIC! WHERE I'M STALLED OUT ON THE HIGHWAY WAVING FOR PEOPLE TO GO AROUND. AN ABSOLUTE NIGHTMARE. AS OF LAST NIGHT I WAS PARKED AT A GROCERY STORE ABOUT TO PULL OFF WHEN THE CAR JERKED AND SHUT OFF AGAIN. WHEN I TRIED TO TURN THE CAR BACK ON THE DASH LIGHT STARTED TO GO HAY WIRE AND THE ENGINE LIGHT POPPED ON WITH THE TRANSMISSION LIGHT DINGING RED THAT THE TRANSMISSION NEEDS SERVICING WHEN I PUT THE CAR IN DRIVE AGAIN IT WENT NO WHERE.THIS IS A HUGE BURDEN IN MY LIFE RIGHT NOW THIS IS MY ONLY TRANSPORTATION TO GET MY CHILDREN AND I BACK AND FORTH FROM SCHOOL, WORK, CHURCH ETC. AND I CAN'T EVEN RELY ON IT THIS IS FRUSTRATING THIS CAR IS ONLY 2 YEARS OLD AND HAS THIS MANY MAJOR PROBLEMS WITH IT. I'M LITERALLY AFRAID TO DRIVE THIS CAR ANYWHERE ANYMORE. I CAN'T BELIEVE THAT THIS ISSUE HASN'T BEEN RECALLED YET IT'S SOO MANY COMPLAINTS ON THIS VEHICLE. I LITERALLY LOOK UP EVERYDAY TO SEE IF THIS ISSUE HAS BEEN RECALLED OR IF I'VE RECEIVED A NOTICE IN THE MAIL OF THIS PARTICULAR RECALL AND NOTHING! THIS IS NOT RIGHT AT ALL AND SOMETHING NEEDS TO BE DONE ASAP

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