NHTSA Complaint #11300325 — 2011 DODGE CHALLENGER ENGINE

Complaint Details

ODI Number	11300325
Vehicle	2011 DODGE CHALLENGER
Component	ENGINE
Date of Incident	January 16, 2020
Date Filed	January 19, 2020
Mileage	170,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WAS DRIVING DOWN A BUSY INTERSECTION WHEN CAR LOST POWER AND THEN STOPPED SHUT OFF STEERING WAS THEN HARD AND DIFFICULT TO TURN ON A MAJOR INTERSECTION AND THEN I WAS UNABLE TO MOVE THE VEHICLE VEHICLE THE STEERING WAS VERY DIFFICULTLY WILL CRANK BUT WILL NOT START BECAUSE THE ALTERNATOR GAVE UP DIED I THEN CALLED THE DEALERSHIP THEY SAID THEY WOULD FIX IT I JUST HAD TO TAKE IT OVER THERE I HAD TO TOW IT OVER THERE THEN AS I GOT IT THERE THEY SAID THE VEHICLE WOULDN'T TURN ON I TOLD HIM IT WAS BECAUSE THE ALTERNATOR WAS NO GOOD AND IT SHUT OFF AND THE STORY BEHIND IT THEY DIDN'T SAY THAT THEY WOULD CHARGE ME AND THEY'VE HAD IT SINCE THURSDAY TODAY IS NOW SUNDAY THEY SAID THEY CANNOT WORK ON IT UNTIL THEY KNOW FOR SURE THAT IS THE ALTERNATOR I KNOW IT IS I HAD IT CHECKED BEFORE THE ALTERNATOR HAD WENT OUT

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