NHTSA Complaint #11300217 — 2014 RAM 2500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11300217
Vehicle	2014 RAM 2500
Component	ENGINE
Date of Incident	December 28, 2019
Date Filed	January 17, 2020
Mileage	96,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

IN THE LAST MONTH WHEN I HAVE DRIVEN MY TRUCK FOR ANY AMOUNT OF TIME, I HAVE HEARD MY TURBO MAKING AN ODD NOISE THAT DOESN'T SOUND LIKE MY TURBO TYPICALLY SOUNDS LIKE SO I POSTED IT TO A FEW FORUMS I BELONG TO PERTAINING TO MY MAKE AND MODEL OF TRUCK. WELL THE RESPONSE I'M GETTING FROM THEM IS THAT IT IS THE VGT TURBO ACTUATOR FAILING. AND UPON DOING RESEARCH FOR THIS PART FAILING IN OTHER PEOPLE'S CUMMINS 6.7 ENGINES, IT'S VERY COMMON AT OR BELOW 100K. IF THIS PART OF THE ENGINE IS THIS BIG OF A FAIL POINT OF THE TURBO IT SHOULD BE RECALLED AND FIXED SO THESE TURBOS HAVE A MUCH LONGER LIFE

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