NHTSA Complaint #11300193 — 2013 CHEVROLET EQUINOX POWER TRAIN

Complaint Details

ODI Number	11300193
Vehicle	2013 CHEVROLET EQUINOX
Component	POWER TRAIN
Date of Incident	January 16, 2020
Date Filed	January 17, 2020
Mileage	118,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THE VEHICLE HAS BEEN MAKING STRANGE NOISE AND BURNING OIL FOR THE PAST YEAR. WE HAD IT TO THE DEALER IN MAY 2019 AND THEY INFORMED US THAT IT WAS SOMETHING WITH THE MUFFLER THAT WAS NOT COVERED UNDER THE EXTENDED WARRANTY. FAST FORWARD TO TODAY, AND THE DEALER TOLD US THAT THE TIMING CHAIN AND THE PCV NEED TO BE CLEANED FOR A TOTAL OF 2100. BUT NOW THE WARRANTY HAS EXPIRED, AND THE REASON FOR THE PROBLEM IS DUE TO THE EXCESSIVE OIL CONSUMPTION WHICH WILL LEAD TO FURTHER PROBLEMS. I AM EXTEMELY DISSATISFIED WITH CHEVROLET AND THEIR SERVICE.

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