NHTSA Complaint #11300192 — 2020 TESLA MODEL 3

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11300192
Vehicle 2020 TESLA MODEL 3
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 5 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

SO REGARDING THE CAR BRAKES THEY ARE VERY HARD TO FULLY DEPRESS AND I BELIEVE ITS BECAUSE OF THE REGENERATIVE BRAKING. FOR EXAMPLE WHEN GOING EAT HIGHWAY SPEED AND YOU NEED TO PRESS THE BREAK PEDAL HARD IT LITERALLY FEELS LIKE THE CAR IS REFUSING TO LET YOU USE THE FULL CAPACITY OF THE BREAKS. ITS VERY SCARY IT HAPPENED TO ME AND I COULD NOT PRESS THE BREAK PEDAL COMPLETELY DOWN. AND REGARDING THE LIGHTS MY CAR HAS FOG LIGHTS INSTALLED BUT I'M UNABLE TO TURN THEM ON BECAUSE ACCORDING TO TESLA SUPPOSEDLY I DID NOT PAY FOR THEM BUT THEY ARE INSTALLED ON THE CAR AND THEY DON'T WANT TO ALLOW ME TO TURN THEM ON BECAUSE ITS CONTROLLED VIA SOFTWARE. THIS IS AN UNNECESSARY THING BECAUSE IF THEY ARE INSTALLED ON THE CAR I SHOULD HAVE ACCESS TO THEM BECAUSE I BOUGHT THE CAR. THIS COULD PUT US THE DRIVERS IN A HAZARDOUS CONDITION IN FOG OR OTHER LOW VISIBLY CONDITIONS UNNECESSARILY.

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