NHTSA Complaint #11300126 — 2016 TESLA MODEL S

UNKNOWN OR OTHER issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11300126
Vehicle	2016 TESLA MODEL S
Component	UNKNOWN OR OTHER
Date of Incident	April 11, 2019
Date Filed	January 17, 2020
Mileage	39,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY WIFE DROVE THE TESLA MODEL S TO WORK AT O'CONNOR HOSPITAL. ONCE SHE AT THE PARKING LOT AND MANEUVERING INTO THE PARKING SPACE, THE CAR SUDDENLY ACCELERATED AND IT END UP OVER THE CURB INTO THE LANDSCAPE AND CRASHED INTO A TREE. AFTER FIXING, WE HAVE ASKED TESLA CENTER TO LOOK INTO THE LOG TO SEE WHAT COULD HAVE HAPPENED TO THE CAR BUT THEY SAID THAT BECAUSE IT TOOK A MONTH TO FIX THE CAR SO THAT LOG WAS FILLED WITH TOO MANY OTHER NOTIFICATIONS. THE DAMAGE WAS ALMOST 9K AND WE HAD INSURANCE PREMIUM INCREASE SINCE THE ACCIDENT.

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