NHTSA Complaint #11299757 — 2016 DODGE DURANGO EXTERIOR LIGHTING

Complaint Details

ODI Number	11299757
Vehicle	2016 DODGE DURANGO
Component	EXTERIOR LIGHTING
Date of Incident	July 29, 2019
Date Filed	January 16, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

THE RACETRACK LIGHTING ON THE BACK OF THE VEHICLE FILLED WITH WATER AND BURNED OUT SEVERAL LED LIGHTS. IT WAS STILL UNDER WARRANTY AND REPLACED AT NO CHARGE. ONCE I WAS OVER 36,000 MILES, THE SAME THING HAPPENED WITH THE NEW PART THE DEALER INSTALLED. I CALLED DEALER SINCE 5 MONTHS LATER AFTER THE NEW INSTALLATION, THE SAME THING HAPPENED. IT IS OBVIOUSLY A DEFECTIVE PART AND SHOULD BE REPLACED AT NO FEE.

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