NHTSA Complaint #11299699 — 2017 CHEVROLET CRUZE

MY 2017 CHEVROLET CRUZE DISPLAYED A CHECK ENGINE LIGHT ONE DAY AFTER DRIVING TO THE GYM FROM MY HOME (ABOUT 7 MILES) AND SITTING FOR ABOUT AN HOUR AND HALF. THE CHECK ENGINE LIGHT WAS SOLID AND I DROVE HOME WITHOUT NOTICING ANYTHING ODD WITH THE CAR. FIGURING IT WAS A NON-ISSUE I LET THE CAR SIT FOR ABOUT 45 MINUTES AND WENT BACK OUT AND TURNED THE CAR ON TO SEE THE CHECK ENGINE LIGHT WAS STILL ON. I THEN GOT AN EMAIL FROM ONSTAR SAYING THAT MY CAR HAD AN ISSUE WITH THE TRANSMISSION SYSTEM OR BATTERY. FINDING THAT CONCERNING I TOOK MY CAR TO THE NEAREST CHEVROLET DEALERSHIP. THEY COULD NOT FIND ANY MAJOR CODES AND RESET THE CHECK ENGINE LIGHT AND SENT ME ON MY WAY. THE LIGHT CAME BACK ON THE NEXT DAY. CALLING THE DEALERSHIP BACK I MADE AN APPOINTMENT TO HAVE THE CAR CHECKED BY A TECHNICIAN. WHEN I SHOWED UP FOR MY APPOINTMENT I WAS TOLD I SHOULD UNPLUG ANY CELL PHONE CHARGERS AS THAT COULD BE A POSSIBLE ISSUE. THEY RESET THE CEL AND I LEFT ONLY TO HAVE THE LIGHT POP BACK ON AGAIN WITHIN 10 MINUTES. I THEN TOOK THE CAR BACK THAT DAY TO HAVE A MORE THOROUGH INSPECTION. THEY ENDED UP FINDING RUST IN THE TRUNK PAN. RUST IN THE BOTTOM OF A 2017 VEHICLE. SOUNDS LIKE A PRETTY BIG DEFECT TO ME. I WAS TOLD IF I WANTED GM TO TRY AND FIX THE VEHICLE IT WOULD RESULT IN DIMINISHED VALUE FOR MY CAR. UP TO THIS POINT, THERE WAS NO OTHER INDICATION OF ANYTHING LEAKING OR ANY OTHER ELECTRICAL ISSUES. THERE ARE MANY REPORTS OF THESE CARS LEAKING IN THE TRUNK AREA. TIME FOR GM TO DO SOMETHING ABOUT THIS ISSUE.