NHTSA Complaint #11299692 — 2013 DODGE DURANGO

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE VEHICLE'S CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT CONTACTED THE DEALERSHIP (ROB LAMBDIN'S UNIVERSITY DODGE LOCATED AT 5455 S UNIVERSITY DR, DAVIE, FL 33328, PHONE NUMBER: 954-434-5995) WHO INFORMED THE CONTACT THAT THERE WERE NO AVAILABLE PART FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE. THE MANUFACTURER INFORMED THE CONTACT THAT A REPRESENTATIVE WOULD REACH OUT, HOWEVER, THE CONTACT HAD NOT RECEIVED A CALL BACK. THE APPROXIMATE FAILURE MILEAGE WAS 112,000. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE. (RECALL RELATED INCIDENT) TS