NHTSA Complaint #11299684 — 2019 ACURA TLX

FRONT SENSOR WARNING REPEATEDLY GOES OFF WHEN STOPPED WHENEVER IT RAINS. IT WILL CONTINUE TO ALERT WHEN GOING FROM A FULL STOP TO MOVING FOR SEVERAL SECONDS AND STOP. IT WILL RESTART THE ALERT ONCE THE CAR COMES TO A FULL STOP AGAIN. THIS REPEATED ERRONEOUS SENSOR ALERT SERVES AS A MAJOR SAFETY ISSUE AS IT SERVES AS A CONSTANT AND DANGEROUS DISTRACTION TO THE DRIVER. EACH TIME THE ALERT GOES OFF IT DRIVES YOUR EYES OFF THE ROAD AND ONTO THE ALERT ON THE DASHBOARD CREATING THE POTENTIAL FOR INVOLVEMENT IN ACCIDENTS. THIS ISSUE WAS NOTICED ON DELIVERY OF THE NEW LEASED VEHICLE. AT THAT TIME IT WAS THE LEFT FRONT SENSOR WHICH HAD THE SAME ISSUE. THE VEHICLE WAS TAKEN BACK TO THE DEALER 3 SEPARATE TIMES WHERE THE LEFT FRONT SENSOR WAS READJUSTED THEN ON THE NEXT VISIT REPLACED. PROBLEM CONTINUED, ON THE THIRD VISIT THE ENTIRE FRONT END OF THE CAR WAS REMOVED AND DONE WHICH RESOLVED THE LEFT FRONT SENSOR BUT RESULTED IN THE CONTINUOUS FRONT CENTER SENSOR ALERTING. VALLEY STREAM ACURA HAS FAILED TO ADDRESS THIS AS A SAFETY ISSUE AND HAS OFFERED NO RESOLUTION TO THE PROBLEM.