NHTSA Complaint #11299535 — 2018 RAM 2500

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11299535
Vehicle 2018 RAM 2500
Component STEERING
Date of Incident
Date Filed
Mileage 1,371 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

FCA COMPLETED A SUB-PAR REPAIR ON A DEFECT RELATED TO THEIR RECALL NOTICE V06. THIS 'REPAIR' WAS COMPLETED ON MY NEW 2018 RAM 2500 POWER WAGON PRIOR TO ME TAKING DELIVERY OF THE VEHICLE (I AM THE 1ST OWNER). THE 'REPAIR' RELEGATES WHAT IS DESIGNED AND REQUIRED TO BE AN ADJUSTABLE STEERING DRAG LINK INTO A FIXED, NON-ADJUSTABLE COMPONENT BY WELDING THE JAM NUTS TO THE ADJUSTING SLEEVE. BY DOING SO, FUTURE STEERING ALIGNMENTS WILL REQUIRE ADDITIONAL TIME AND EXPENSE TO THE CUSTOMER BECAUSE FCA WANTS TO SAVE A FEW DOLLARS INSTEAD OF PROPERLY REPAIRING THE VEHICLE AS PART OF THE V06 RECALL CAMPAIGN. FCA REDESIGNED THIS COMPONENT FOR THE 2019+ MODELS AND THE NEWLY DESIGNED COMPONENT IS FULLY COMPATIBLE WITH PRIOR MODEL YEARS. I HAVE PURCHASED THE REDESIGNED COMPONENT AT MY OWN EXPENSE BECAUSE I DO NOT FEEL SAFE WITH AN ADJUSTABLE PART THAT WAS WELDED BY A NON-CERTIFIED WELDER AND WASN'T DESIGNED TO BE WELDED. THE MATERIALS ARE DISSIMILAR AND ANY WELD WILL BE SUBJECT TO FAILURE UNLESS CAREFUL CONSIDERATION WAS GIVEN TO THE AMPERAGE AND FILLER MATERIAL BEING USED TO COMPLETE THE WELD.

Related Complaints for the 2018 RAM 2500

Other STEERING Complaints

#11719021 ABS system doesnt work. no update on recall c4b. have had this issue since 2023
#11711531 My VIN had the steering recall performed, but the welded drag link, which was the "remedy." At the time, it prevents ...
#11710746 The vehicle had multiple unresolved safety defects from the time of purchase. The radio and electrical system never f...
#11705192 The brake system and steering system are affected. Both are subject to open safety recalls that have not been fully r...
#11702691 With the vehicle running, regardless of bein parked or in motion, if I turn the steering wheel either Left or Right, ...

Recent Complaints for the 2018 RAM 2500

#11719732 ELECTRICAL SYSTEM I am submitting this complaint about Safety Recall C4B / NHTSA 24V‑896 for my 2018 Ram 2500 (VIN: 3C6UR5CL4JG333543)....
#11719709 SERVICE BRAKES My HCU is out and constantly dinging at me for no traction control and ABS. I know this is recalled and I have been w...
#11719732 SERVICE BRAKES I am submitting this complaint about Safety Recall C4B / NHTSA 24V‑896 for my 2018 Ram 2500 (VIN: 3C6UR5CL4JG333543)....
#11719709 SUSPENSION My HCU is out and constantly dinging at me for no traction control and ABS. I know this is recalled and I have been w...
#11719732 VEHICLE SPEED CONTROL I am submitting this complaint about Safety Recall C4B / NHTSA 24V‑896 for my 2018 Ram 2500 (VIN: 3C6UR5CL4JG333543)....
Check any vehicle history by VIN - Free vehicle history report